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Questions about specs, compatibility, an existing order or which laptop fits your use case? Send us a message and we'll get back to you within one business day.
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We'd Rather Help You Choose Right Than Process a Return
Not sure which laptop fits your workload? Ask before you order — it saves everyone the shipping.
Phone
Address
PrimeLaptop1239 E Riverside Ave
Decatur, IL 62521
United States
Support Hours
Monday – Friday, 9:00 AM – 5:00 PM CT
Closed weekends and US public holidays
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Include your order number if your question is about an existing order.